What will it take? Supporting Sakai Across Large and Small Institutions

Speaker(s): Jeff Ziegler, A. Gerow

Session Abstract

One size doesn't necessarily fit all when implementing a support structure for Sakai - smaller institutions can face situations different from those of larger schools. Sakai has been in use at the University of Michigan for the past four years, concurrently serving tens of thousands of customers. Pacific Lutheran University recently migrated from Blackboard and currently supports six thousand users. We will compare and contrast the different support challenges faced by these two institutions.

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