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  • 2011-06-16 Usability Assessment - Making software work for your users!
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Usability Assessment - Making software work for your users!




Allison Bloodworth is a Senior User Experience Designer at the University of California, Berkeley. She is currently working on Berkeley's Sakai OAE implementation and an online course evaluation system. Allison has worked on the Fluid Project ( and Opencast Matterhorn ( as well as numerous campus projects, from a faculty achievement and review system to to the UC Berkeley Calendar Network ( She uses user-centered design techniques to create delightful user experiences, and educates others about how to apply them to their projects. In May 2004 Allison graduated from UC Berkeley’s School of Information with a Masters in Information Management & Systems.

Rachel Hollowgrass is a User Experience Architect at the University of California at Berkeley. She is working on Berkeley's Sakai OAE implementation to bring modern and integrated curricular, collaborative and administrative functionality to Berkeley's students, staff and faculty.

Judy Stern is a User Interaction Designer at the University of California at Berkeley. She is the User Experience Lead on the Opencast Matterhorn project.


Thursday, June 16th




San Gabriel B/C


Usability assessment is the process of determining how well a product works (or will work) for the product's end users. Usability testing, sometimes known as user testing, is often the best method for analyzing the success of a user interface – which can include websites, phone or computer applications, or really any product with which a user interacts – by working with actual or potential end users.

In this presentation, user experience practitioners from the University of California, Berkeley will talk about best practices for planning, conducting, and analyzing the results of usability tests in the context of a user-centered design process. They will also cover other usability assessment methods such as heuristic evaluations, cognitive walkthroughs, accessibility reviews and the Fluid UX Walkthrough. Finally, they will discuss real world examples drawing from their diverse experiences with usability assessment.


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