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Diagram

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Details

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Create Issue Detailed Instructions
Create Issue Detailed Instructions
Create Issue Detailed Instructions

The Sakai community is encouraged to report issues and post feature requests in Jira, however, it should not consider as a primary destination for users of their own instance of Sakai to report issues. Rather, each organization running Sakai is expected to provide its own front-line support.

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Wiki Markup
Sometimes you may uncover bugs in your own code and need to create a Bug issue. If you think the bug does not affect past versions of Sakai and only exists in the code you are actively working on in trunk, then use the tentative release version that trunk will become as the Affects Version (_e.g._, 2.6 \[Tentative\]). Or, if you're working in a Jira branch, then use "branch" as the Affects Version.

JIRA Notifications

Whenever a Jira issue is modified, the issue's Reporter, Assignee, and any Watchers will receive an email notifying them of the change. To become a Watcher on an issue, go to the issue and view it, and click on the "Watch It" link. Additional notification options include:

  • You can subscribe to filters in Jira and receive an email summary of the filter's contents at a time interval you specify. For those interested in a daily summary of updates in the Sakai project in Jira, you should subscribe to the "Updated in Last 24 Hours" filter, and specify a 24-hour or 1-day time interval. (Note that the time of day when you subscribe is the time of day when Jira will send the digest, so you probably want to subscribe to the filter early one morning.)
  • Jira can also send on-event notification emails, such as whenever an issue is created, updated, resolved, closed, etc. If you are interested in receiving such emails, then please contact jira-admins@collab.sakaiproject.org.

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Definitions
Definitions
Definitions

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Issue Type

Definition for Sakai

Bug

An error in design or implementation which directly impedes a user from achieving their expected result.

Task

A new capability being added to Sakai.

Feature Request

A desired capability, for inclusion in a future release of Sakai; ideas that come with resources interested in implementing them are more likely to be developed than those offered with the hope that someone else will step forward to do the work.

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Contributed Patch

A community-contributed patch to a particular version of Sakai. The origin of such issues may lie in Bugs or Feature Requests which Sakai has not yet evaluated for implementation. Under such circumstances a linked issue is generally created by cloning the original issue in order to track Sakai's work on the issue. [Use at your own risk!]

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Branch

An experimental branch of code, which may or may not be merged back into the main code after the experiment completes; identified in SVN by a branch named with the Jira Key.

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Priority

Definition for Sakai

Blocker

Release will not be completed until issue is resolved.

Critical

Issue will most likely be resolved for release.

Major

Issue should be resolved for release.

Minor

Issue may be resolved for release.

Trivial

Issues that might be resolved before a release.

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  • A brief statement summarizing the issue. (Field is limited to < 255 characters.)

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Environment
Environment
Environment

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  • A detailed description of the issue, including the steps necessary for reproducing the issue.
  • You can also add attachments, including screen shots to help illustrate the issue.

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  • The particular part or parts of Sakai related to the issue.

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Security Level
Security Level
Security Level

  • Controls the visibility of the issue; currently toggles between viewable by anyone or by just the committers and testers (and the reporter of the issue).

JIRA Notifications

Whenever a Jira issue is modified, the issue's Reporter, Assignee, and any Watchers will receive an email notifying them of the change. To become a Watcher on an issue, go to the issue and view it, and click on the "Watch It" link. Additional notification options include:

  • You can subscribe to filters in Jira and receive an email summary of the filter's contents at a time interval you specify. For those interested in a daily summary of updates in the Sakai project in Jira, you should subscribe to the "Updated in Last 24 Hours" filter, and specify a 24-hour or 1-day time interval. (Note that the time of day when you subscribe is the time of day when Jira will send the digest, so you probably want to subscribe to the filter early one morning.)
  • Jira can also send on-event notification emails, such as whenever an issue is created, updated, resolved, closed, etc. If you are interested in receiving such emails, then please contact jira-admins@collab.sakaiproject.org.