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  • 3-11-2009 Conference Call

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    1. FRC: Staff from teaching centers, IT,
    make a list of top priorities, forward to
    1. prioritize suggestions for enhancements and makes recommendations to the OPC
    2. OPC:
    Faculty, Students
    1. Mostly faculty--decides what development work will go forward
    • Getting the new LMS at par with the old one was the first big task.
    • "Suggestions" / requests come from many places:
    1. Summary by suggestions analysis team from input from web-based form
    2. FRC members through their work with faculty and staff
    3. Requests from departments & schools for substantial enhancements and new functionality
    4. List of known issues,
    post workarounds.
  • Surveys
  • IU is looking at
    1. not bugs but "unexpected behaviors".
    2. Survey to users which generated list of top ten requests
    3. anaysi of previous suggestions
    • FRC does more than prioritize and make recommendations.
    • Evaluates Mneme, Samigo, BlogWow!, SCORM compliance,   copy and paste from Word.
    • Back and forth with developers.
    • Interaction with FRC and  developer team lead, functional analyist, and designer.
    • OPC reviews recommendations
    • Decide which tools need more design work.
    • Dev team make estimate, send it to OPC.
    • Leadership is key. Buy-in from higher management.Strong leadership and committed resources are the is keys to success, IMHO. Also--flexible evoling process
    • User-driven, not dev-driven.
  • Josh: How should we address long-term, strategic vs. short-term fixes?
  • Kate: This is much more the focus of the OPC. David Goodrum could join us to discuss this.
  • Josh: Problem with smaller institutions pushing their requirements to institutions with developers (IU, Michigan, Cambridge, etc.).
  • Kate: Need to make tool development a multi-institutional endevor
  • Robin: How would this new process fit with what's happening right now (Jira)?
  • Josh: Last effort has had limited results.
  • We have to start from what has been done last time. Refresh the list.
  • Robin: Top 5 list process has been done already too.