|Remarks and Explanations|
603.2 Information on Accessibility and Compatibility Features
A basic overview of best practices for accessibility is provided as part of faculty/staff training, if it is requested by the client. Clients are reminded to keep accessibility in mind when creating content and given examples of best practices and common pitfalls. Clients are also referred to the section of the online support documentation devoted to accessibility and compatibility features mentioned above in 602.2.
603.3 Accommodation of Communication Needs
Product is open source. Longsight provides hosting, development, and technical support for the application and infrastructure of the product to IT staff at client institutions. End-user support is dependent upon the available resources at the adopting institution.Institutions shall accommodate the communication needs of individuals with disabilitiesas determined appropriate by the Institutions may choose between self-hosting and vendor support (e.g., Longsight).
End users receive alternate support via offline and in-person methods as determined appropriate by their academic institution.